24 / 7 / 365 Coverage
Low annual registration fee
No hidden or "per incident" fees
DOT regulatory compliance support
Online access for account management
Online Safety Data Sheet (SDS) system
Database of environmental cleanup resources
Incident / spill reporting guidance and assistance
Access to poison control assistance
Reusable, laminated shipping papers for private carriers
Access to language interpretation assistance (140+ languages)
For more than 26 years, PERS has provided an Emergency Response Telephone Number for companies regulated by the USDOT, including propane and petroleum marketers, welding gas suppliers, and thousands of other companies who ship or transport hazardous materials.
PERS, an experienced emergency response information provider (ERI provider), operates a state-of-the-art response center staffed 24-hours a day with qualified personnel ready to provide emergency response and incident mitigation information to first responders, State or Federal agencies responding to or investigating an incident, common carriers, and others.
When applicable, PERS provides registrants with information and guidance regarding the Federal incident reporting and notification requirements of Part 171, release notification requirements for hazardous substances, and links to State spill reporting requirements and telephone numbers. In the event of a spill requiring an environmental response, PERS can provide listings of environmental cleanup resources listed by state or region.
The PERS EMERGENCY RESPONSE TELEPHONE NUMBERS may be used by registered shippers for hazardous materials shipments that originate from within the United States. The emergency response telephone numbers may also be used by registered companies for other specified purposes, as authorized by PERS.
PERS authorizes each Registrant to use its emergency response telephone numbers for:
Hazardous materials shipping papers;
Safety Data Sheets (SDS);
Posting at registered facilities*;
Tier II chemical inventory forms for facilities subject to EPA's EPCRA requirements; and
Approved specialty accounts
*The PERS domestic emergency response telephone number may be posted on gates, fences or other facility fixtures at registered locations. Aluminum signs or vinyl decals are available. Registered facilities may include bulk storage facilities, unattended fueling sites, and yards where vehicles used to transport hazardous materials are parked.
PERS utilizes state-of-the-art telecommunications and computing systems, including custom designed data management and information technologies, call data, tracking, reporting, and recording, and multi-site data backup and redundancy. Facility power is protected by an automatic natural gas supplied emergency backup power generation systems
Compare your current service provider to PERS
There's a reason more and more companies are switching to PERS. We encourage you to take the time to compare the cost of your current service to the value and benefits that PERS provides.
To learn more, please contact us for immediate assistance. To get started now, click below to open our Registration form.
Regulatory Reference - 49 CFR 172.604
Paragraph (a) and (a)(1)
A person who offers a hazardous material for transportation must provide an emergency response telephone number for use in the event of an emergency involving the hazardous material. The telephone number must be monitored at all times the hazardous material is in transportation, including storage incidental to transportation.
The telephone number must be a person who is either knowledgeable of the hazardous material being shipped and has comprehensive emergency response and incident mitigation information for that material, or has immediate access to a person who possesses such knowledge and information. A telephone number that requires a call back (such as an answering service, answering machine, or beeper device) does not meet the requirements.
The telephone number must be entered on a shipping paper immediately following the description of the hazardous material as required; or in the manner prescribed in paragraph (b) of this section in a prominent, readily identifiable, and clearly visible manner that allows the information to be easily and quickly found, such as by highlighting, use of a larger font or a font that is a different color from other text and information, or otherwise setting the information apart to provide for quick and easy recognition. The offeror may use one of the methods prescribed in this paragraph only if the telephone number applies to each hazardous material entered on the shipping paper, and if it is indicated that the telephone number is for emergency response information (for example: “EMERGENCY CONTACT: * * *”).
When using an emergency response information provider (ERI provider), the telephone number required by paragraph (a) of this section must be the number of an agency or organization capable of, and accepting responsibility for, providing the detailed information required by paragraph (a)(2) of this section. The person who is registered with the ERI provider must ensure that the agency or organization has received current information on the material before it is offered for transportation. The person who is registered with the ERI provider must be identified by name, or contract number or other unique identifier assigned by the ERI provider, on the shipping paper immediately before, after, above, or below the emergency response telephone number in a prominent, readily identifiable, and clearly visible manner that allows the information to be easily and quickly found, unless the name or identifier is entered elsewhere in a prominent manner as provided in paragraph (b)(1) of this section.